Leeds Community Homes are recruiting for an Administrator & Trainee Community-Led Housing Advisor. This is a new role within the organisation which will combine administrative responsibilities with on-the-job training to become an accredited community-led housing advisor.

Deadline for applications: noon on Friday 11th January 2019

To apply: Please email a covering letter (1 side of A4) and a CV (2 sides of A4) to: info@leedscommunityhomes.org.uk.

If you have any access issues please call 07788 994546.

About Leeds Community Homes

Our vision

That Leeds is a city where it feels realistic for citizens to work together to create environmentally sound homes which are affordable in perpetuity and which are located in vibrant and sustainable communities.

Our mission

As a Community Land Trust, we create more affordable, sustainable housing, by building new homes, refurbishing empty properties and involving ourselves in great place-making. We create housing ourselves, and support others to do the same. We aim to be involved in creating 1000 affordable homes in Leeds by 2027.

Our values

We are community-led

  • We get behind people help them to create affordable, high quality, sustainable and well managed homes in communities.

We are enterprising

  • We acknowledge how much of a challenge it is to create affordable, sustainable homes.
  • We bring creativity and a can-do approach to tackling one of the biggest social issues of our time.

We are co-operative

  • We work collaboratively, across the city, and further afield, with people who share our vision for creating homes that are affordable in perpetuity, and which make Leeds a better place to live.

About the role

Purpose of role

  1. To provide excellent office management, administration, finance administration and communications services to LCH
  2. To train and begin phased working as a Community Led Housing Advisor. This aspect of the role will be similar to an apprenticeship or intern function, depending upon the level of knowledge and experience of the applicant.

Terms and conditions

Term

  • Initially a 12 month fixed term contract

Hours

  • Negotiable. 20-25 hours per week, flexible working is possible.

Salary

  • Example £17,500 for 24.5 hours (£25,000 is the full time rate)

Holiday

  • 25 days per annum plus bank holidays pro rata, increasing by a day a year to a maximum of 30 days

Responsible to

  • CLT Director

Responsible for

  • no direct reports

Location

  • Predominantly the LCH office in Cross Green, Leeds, with flexibility to work from home/remotely occasionally if agreed by line manager. Some travel around the region and nationally.

Probationary period

  • 3 months

Pension and other conditions/benefits

  • Statutory levels, e.g. no pension contributions from LCH until 6 months employment

Necessary Skills

  • Organisation: disciplined, reliable, undertaking scheduling, liaising with colleagues, calendar
  • Technology: proficiency in using a range of software/apps, including word processors, spreadsheets, databases, email, calendars, social media platforms
  • Communication: excellent written and verbal language skills, professional and friendly, good customer service
  • Time management: punctual and productive. Self motivated, open to feedback and tips.
  • Office coordination: safety, security, common sense, use of equipment (printers etc), ordering supplies
  • Problem solving: flexible and creative, team work to find solutions
  • Planning: prioritising, project management awareness, attention to detail, event organisation
  • Learning: enjoyment of improvement, willingness to undertake training
  • Policy: abiding by existing LCH policies, the law, sector good practice. Develop and review policies as required.
  • Ethics: an understanding of and harmony with the values of the organisation. Integrity and trustworthiness.

Responsibilities

Administration

  • Point of contact for LCH
  • Respond to email, telephone and social media enquiries from members and other stakeholders and/or triage out to various board members
  • Maintain Zoho database of members and contacts
  • Maintain Basecamp
  • Maintain subscriptions
  • Implement/review/write draft policies and procedures
  • All other administration tasks as required by the business and to support colleagues

Finance

  • Liaise with accountants re. LCH and project related finance records on Xero and Receipt Bank/Datamolino – paying invoices, salaries on HMRC RTI system and bank and set up payment of NI and taxes
  • Prepare financial reports for colleagues, board, funders
  • Paying invoices and other Bank admin on Unity Trust Bank
  • Other financial admin – such as paperwork to set up Bank accounts, dealing with expense claims
  • Diarise funding and finance deadlines and ensure these are met eg annual returns, insurance renewals, subscriptions etc
  • Researching and suggesting cost savings wherever possible
  • Year End – liaison with accountant, production of AR30
  • Any other financial administration tasks as required

Events

  • Events management inc general LCH events, and enabler program events including admin relating to supporting groups.  Eventbrite, communications, printed materials, room hire, catering, resources etc
  • AGM related administration
  • Coordinating meetings with external stakeholders
  • Arrange Board Meetings dates, times, location, catering, communications, printed materials and resources.  Take and write up minutes.
  • Assist in event organisation and running in any other ways required

PR, marketing, communications, member engagement

  • Produce monthly members’ e-newsletter
  • Twitter and Facebook updates and engagement
  • Triage media enquiries
  • Coordinate Member Forums
  • Coordinate production of annual report
  • Occasionally attend events, conferences, workshops etc representing LCH
  • Liaise with membership bodies
  • Meet and communicate with members
  • Other Marketing and communications tasks as required

Trainee CLH Advisor [apprentice/intern aspect of role]

Train as an accredited Community Led Housing (CLH) advisor and help enable groups to progress towards the creation of their housing ambitions.

  • Attend accredited CLH training organised by the Confederation of Cooperative Housing (CCH) and others
  • Shadow and learn from colleagues and consultants

Learn to and progress into doing:

  • Identify groups
  • Identify support required
  • Develop tailored package of support, negotiate memorandums of understanding with groups
  • Delivery of support with colleagues, independently yourself, or through managing consultants as you are/become able, for example:
    • Write and deliver workshops
    • Produce materials
    • Business planning
    • Community development
    • Governance
    • Legal support
    • Access to land
    • Access to finance
    • Site visits
    • Design
    • Liaison with consultants, architects etc, drawing up briefs
    • Sustainability
    • Evaluate opportunities
    • Facilitate collaboration/partnership working
    • Promote/champion
    • Coordinate meetings
    • Events management
    • Manage timelines
    • Reports to groups, line manager and LCH Board
    • Other support tasks as requested by line manager or directors